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How much is shipping?
- - France is free with a minimum order of 80€
- European Union is starting at 9€ (except some countries)
- Switzerland is starting at 19,50€
- Other destinations are starting at 25€
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Christmas Delivery ?
- - You must order before December 17th
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What shipping options do I have?
- - France: DPD, Colissimo
- European Union: DHL
- Switzerland: DHL
- Other destination: DHL, Colissimo
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When will I receive my order?
- - France: 2 days
- European Union: 2 to 5 days
- Switzerland: 5 to 7 days (2 to 5 days if DHL)
- Other destination: 7 to 14 days (2 to 5 days if DHL)
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How to check the status of my order?
- You can track the status of your order by logging into your customer account and clicking on "Order history and details".
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How do I track my package?
- You can track your package in real time by clicking on the link inserted in the shipping confirmation email of your order. The tracking link is also visible in the "Order history and details" section.
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I have not received my package, what should i do?
- If you have not received your package, please first check your online delivery tracking. If the problem persists, please contact us via the contact form.
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Which countries do you deliver?
- - Andorra
- Austria
- Belgium
- Bulgaria
- Canada
- Croatia
- Czech Republic
- Denmark
- Finland
- France
- French Guiana
- Germany
- Greece
- Guadeloupe
- HongKong
- Hungary
- Indonesia
- Ireland
- Italy
- Japan
- Latvia
- Liechtenstein
- Lithuania
- Luxemburg
- Malaysia
- Martinique
- Mayotte
- Monaco
- the Netherlands
- Norway
- Poland
- Portugal
- Reunion
- Romania
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Thailand
- the United Kingdom (off at the moment because of Brexit)
- the United States